1. All Charges are limited in the current BristolExecutiveCars.com tariff and are payable in advance except where the hirer has either an approved credit account or a credit card approved by the company.

2. Value-added tax will be payable at the appropriate rate on all charges.

3. All hires commence when the car leaves the garage and terminate when the car returns to the garage.

4. Every endeavour will be made for the hirer to retain the same vehicle and driver for the duration of the hire period, however, the company reserves the right to substitute any other driver or vehicle if the need should arise.

5. The driver will drive at reasonable speeds according to his/her judgement of road/traffic conditions at that time, and shall not be obliged to drive in a manner other than his/her discretion deems appropriate.

6. The company accept no responsibility for delays no matter how caused.

7. Nobody other than a company employee may drive the company’s vehicles unless those vehicles be the subject of a specific self-drive agreement.

8. When a hirer wishes to travel to a specific place, the driver will unless given specific instructions by the company, travel by the route which is, in his/her opinion, the best and most convenient for motoring whether that route is the shortest or not. No allowance will be made to the hirer on the grounds that the route travelled is not the shortest or the quickest.

9. A reasonable amount of ordinary passenger luggage is allowed, but if in the driver’s opinion, the amount of luggage is excessive, either by weight or in terms of size, he/she has the right to decline to carry it.

10. The Company accepts no responsibility or liability for any loss or damage caused to any luggage or property carried on the vehicle howsoever such loss or damage is caused.

11. Cancellation terms for airport transfers.
If the booking is cancelled 24 hours or more before the booking is due to begin, there will be no charge.
If the booking is cancelled less than 24 hours before the booking is due to begin then the job will be charged in full.

12. Cancellation terms for A to B, As directed, wait and return bookings or Event bookings.
If a booking is cancelled 24 hours or more before the booking is due to begin, there will be no charge.
If a booking is cancelled within 24 hours and 12 hours before the booking is due to begin the maximum of 2 hours hire will be charged.
If a booking is cancelled less than 12 hours before the booking is due to begin, 100% charge up to a maximum of 8 hours will be charged.

Privacy Policy
Section 1 – What do we do with your information?
When you enquire about ANY of our services, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and telephone number. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable):
​With your permission, by providing your details we may send you emails about our website, new services and other updates. If you do not wish to receive ANY communications from us please let us know.

Section 2 – Consent
​How do you get my consent?
When you provide us with personal information to request a quotation or complete a transaction, verify your credit card, place an order, or arrange a booking, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?
​If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us.

Section 3 – Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

Section 4 – Payment providers
If you choose a direct payment gateway to complete your purchase, It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Section 5 – Third-arty Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.
So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions

Links
When you click on links on our site they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 7 – Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 8 – Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products and services to you.

Questions and Contacting Us
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information. contact us via our contact page.

We undertake no obligation to update, amend or clarify this policy.

Should you require further information regarding our terms and conditions please call 0117 9391122